Privacy policy
This privacy policy explains how Buildra Systems("Buildra Systems," "we," "us," or "our") collects, uses, and protects information when you visit our website or use our services. We keep this simple and we do not sell your data.
Information we collect
We collect only what we need to respond to you and run our services:
- Information you give us. When you fill out a contact form, request an audit, or complete a client onboarding form, we collect details such as your name, email address, phone number, company name, trade, and the information you provide about your business.
- Usage information. Like most websites, we use analytics to understand how visitors use our site, such as pages viewed and general location. This is collected through cookies and similar technologies. See our cookie policy for details.
- Payment information. When you subscribe to a plan, payments are processed by Stripe. We do not store your full card details on our servers. Stripe handles that information under its own security standards and privacy policy.
How we use your information
- To respond to your inquiries and provide our services.
- To build, manage, and improve your website and online presence.
- To process payments and manage your subscription.
- To send you service-related communications.
- To understand and improve how our website performs.
How we share information
We do not sell your personal information. We share information only with service providers that help us operate, such as our hosting provider, Stripe for payments, Resend for email delivery, and Google for analytics and business profile management. These providers only receive what they need to perform their function. We may also disclose information if required by law.
Data retention
We keep your information for as long as needed to provide our services and to meet legal and accounting obligations. You can ask us to delete information we hold about you, subject to those obligations.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you. You can also control cookies through your browser settings. To make a request, email us at collin@buildrasystems.com.
Security
We use reasonable technical and organizational measures to protect your information, including secure hosting and encrypted connections. No method of transmission over the internet is completely secure, but we work to protect your data.
Children's privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact us
If you have questions about this policy or your information, contact us at collin@buildrasystems.com, or by mail at Buildra Systems · 9111 Cross Park Dr, D200-242, Knoxville, TN 37923.